INFORMATION ABOUT OUR WEBSITE
TERMS AND CONDITIONS
Efficiency and your satisfaction are our top priority. We are here to help you.
www.FarmaDorsch.com
HOW TO PURCHASE
1. Go to: www.farmadorsch.com
2- User Registration: For a more agile shopping experience, we invite you to register as a user. By doing so, you will be able to receive our newsletters with exclusive offers and the latest news.
3. Product Selection: Add the desired products to your shopping cart. Prices and offers are valid only for online purchases.
4. Validation of the Purchase: By validating the order, you accept our General Terms and Conditions. The data recorded by Farma Dorsch online are proof of transactions. You will receive a receipt by email shortly after purchase, with the option to modify or cancel the contract if necessary.
5. Payment: Choose and make your payment by the method you prefer.
PRIVACY AND
PAYMENT METHOD
- Once you complete your purchase, choose the method you prefer.
- We ensure a secure payment process and comply with all applicable laws.
- We deeply value your privacy: your personal data is never sold to third parties and we only share essential information with the courier service, always complying with our Privacy Notice and current data protection legislation.
DELIVERY
TIME
In the mainland, normal deliveries are made in 1/2 working days from the acceptance of the order.
Outside the mainland, normal deliveries are made in 10/20 working days from the acceptance of the order.
SHIPPING
COSTS
Unless otherwise indicated by a specific promotion, shipments to the Iberian Peninsula are FREE for orders over 40€.
For orders under 40€ the shipping and handling costs in mainland Spain are 3,90€ per order, unless there is a special promotion at the beginning of the store. For other countries consult prices:
Europe Zone 1 (France, Germany, Austria, etc.):
Orders under 80€: 10€ per order.
Orders over 80€: Free shipping.
Europe Zone 2 (Croatia, Sweden, Finland, etc.)
Orders under 100€: 15€ per order.
Orders over 100€: Free shipping.
RETURNS
POLICY
- Returns: You have 5 days from receipt of the order to return it, as long as the product has not been opened and is in its original packaging. Contact us to manage it. The cost of return in peninsula is 4€. The refund will be made as soon as the product is received and its condition is confirmed.
- Unwanted Effects: If the product presents an alteration or unwanted effects, please contact our customer service department to solve the problem.
- Special Shipping and Promotions: Costs and specific promotions for shipments to different regions can be consulted on our website.
Returns and Complaints Policy:
