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Frequently Asked Questions

We want to be there for you and answer all your questions. We do not work with "robots". All inquiries we receive are answered by one of our specialists.

Your questions and comments make us grow every day, for that reason, we have made a compilation of questions and answers, in order to give you a faster service.

We invite you to browse through our "compilation", if you still have questions, you can contact us via WhatsApp or mail, we will answer you as soon as possible.

On each product you will find a graphic symbol that identifies the shelf life of a cosmetic product from the time it is first opened. This symbol is represented by an open cosmetic jar on which is printed a number of months that it takes to spoil after opening.
 
There is no biological age to use anti-aging creams. You can start using them both to prevent and to fight the signs of aging. The first ritual to follow is a good cleansing, followed by moisturizing and nourishing.
 
There is no biological age to use anti-aging creams. You can start using them both to prevent and to fight the signs of aging. The first ritual to follow is a good cleansing, followed by moisturizing and nourishing.
 
A facial scrub, for example, should always be used at night, as subsequent exposure to the sun can irritate and damage your skin.
 
During the day, your skin is exposed to the sun's rays, so it is recommended that you apply a cream with a sun protection factor in the morning. At night, your skin will focus more on regeneration, so you should use a cream whose active ingredients are more concentrated and not aimed at protecting you from the sun.
 
 
The answer is YES. An ideal eye contour should comply with the following premises: correct pH: The ph of our tear duct is 7, while in the rest of the face we have a 5.5 so it is common that irritations / allergies occur when products are applied with an inadequate pH. Active ingredients that facilitate the irrigation of the capillaries to avoid dark circles, with nutrients that help to decontract the lines and wrinkles of expression that are formed in this area by the gestures of expression and low in fat content.
 
 
 
Any cosmetic product can be formulated without ingredients of animal origin and always carry a clear and visual seal.
 
 
 
 
We must be constant and make sure that the active ingredients of the product we choose have been tested for efficacy on the target, as Farma Dorsch does to guarantee results in all its products.
 
 
 
 
 
As it is a shampoo formulated only with natural soaps and without sulfates, if the previous washes have been carried out with a conventional shampoo with silicones, less foam may be seen during the wash. However, from the 1st wash, all accumulated residues will be removed. From the 3rd or 4th wash onwards, you will notice more foam formation, that the hair stays cleaner and looser for longer and noticeably less hair loss.
 
All our products can be used during pregnancy and breastfeeding, as they are for topical use. In fact, most of our treatments (firming milk, ultra-nourishing, anti-stretch marks) are highly recommended by specialists for these cases of weight changes. However, our recommendation is always to consult with your specialist.
 
Although they have few compounds in common, we always recommend not mixing these types of products because of the possibility of receiving too much of any active ingredient. As hair treatments are recommended 3-4 months a year, there would be no inconvenience in performing the treatments intermittently.
 
We have an advanced airless system in most of our products to ensure stability and improve their use. Safe and responsible packaging with us and with the environment. Maximum efficiency and hygiene. Better use of the product. They are recyclable.
 
Yes, we do not test on animals and our products are vegan. We invite you to enter our philosophy to find out more about us.
 
Ophthalmological controls are usually performed on products that come into contact with the eyes. In our FARMA DORSCH treatments and in particular the Eye Contour, we use active ingredients to reduce bags and dark circles under the eyes, reduce expression lines and provide firmness to the skin around the eyes. These ingredients are selected taking into account their toxicological profile to avoid hypersensitivity reactions and taking into account the area of application. It is fragrance-free and preservatives are adjusted to the necessary dosage with a microbiological test and airless packaging. We conducted a dermal compatibility study on sensitive skin and during the study there was no irritant response in any volunteer. It is important to note to avoid applying any eye contour too close to the eye, as the cream can migrate during the day as the skin warms up, and can seep into the eyes.
 
The difference is that vegan cosmetics do not contain ingredients of animal origin or produced by animals such as beeswax, honey or lanolin produced by sheep.
 

The packaging chosen for the hair line is very special in order to protect our product in a sustainable way. Making the most of the content and protecting it with a barrier system that minimizes the contact of the cosmetic product with the air and isolates it from external agents.

For this innovative packaging, the following technology has been used "Bag-in-Bottle"technology, a hermetically sealed bag inside the fully airless bottle. airless which adheres to the bottle, turning the container into a perfect vacuum system that prevents contamination and allows the product to be used to its full potential.

At the base of the bottle, a groove can be observed groove which allows air to enter the bottle (never in contact with the product), thus making it possible for the product to come out of the bag with each dosage. If it were not for it, the outer part of the product would be deformed. In addition, if the bag were not completely sealed, the cap could not be pressed down.

Due to this slot, sometimes, if we have the product in the bathroom, water can enter inside the container, but NEVER inside the bag where it is located.

The packaging used in our hair line is the 1st Ecological airless packaging with Ecocert - Cosmos certificate.

Slim & Firma contains Fucoxanthin, its concentration per capsule is 4mg, 8 mg daily, this would allow the use of the supplement in people with thyroid disorders.

Fucoxanthin is a brown or brownish carotenoid pigment found in Chrysophyta (kingdom Eukarya, Class Phaeophyceae) phaeophytes (Phycophytes spp.). It belongs to the family of xanthophylls. It is a pigment responsible for the greenish-brown color of seaweeds such as wakame and hijiki. These seaweeds are often used in Asian foods such as miso soup and sushi rolls. Fucoxanthin stimulates the thermogenesis of fat cells, thus accelerating metabolism and allowing rapid weight loss. This has been demonstrated by studies conducted by a group of researchers at Hokkaido University in Japan. These studies also concluded that fucoxanthin enables white fat cells to act as brown fat cells, whose function is to maintain body temperature. Brown fat burns energy instead of storing it like white fat. In addition to contributing to fat loss, it has been attributed with anti-diabetic, anti-stroke, anti-cancer and anti-cancer properties.